Your mental health. Your privacy.
You register with your real name — CareMindX never creates anonymous accounts. But privacy is controlled at the session level, every time.
Show My Name
Your professional sees your CareMindX profile name.
Hide My Name
Your professional sees your CareMindX ID instead — e.g. CMX-48291. Your real name is never exposed through the professional's interface when this is selected.
What guides how we handle your data.
Consent-based sharing
Information is only shared with a professional when you've consented to share it.
Data minimization
We collect what's needed to provide care — not more.
Anonymization where appropriate
Session-level identity controls, and CareMindX IDs in place of names when you choose.
Encryption
Data encrypted in transit and at rest.
Secure infrastructure
Secure cloud hosting with regular backups.
MFA & role-based access
Multi-factor authentication and access limited to what each role needs.
Secure retention & deletion
Clear data lifecycle policies, including your right to request deletion.
Responsible AI oversight
Continuous monitoring and ethical review of how AI is used across the platform.
"Your privacy, your choice — every session, every time."
If you're in crisis.
CareMindX AI is designed to recognize signs of distress and direct you toward appropriate resources and escalation paths — but it is not a crisis service. If you or someone you know is in immediate danger, please contact a licensed mental health professional or local emergency services right away.
Frequently asked about privacy.
CareMindX is currently in pre-launch / MVP stage. Full Terms of Service and a detailed Privacy Policy will be published before general availability. For questions in the meantime, reach out via the contact details in the footer.